FutureU 601 Van Ness Avenue Suite E433 San Francisco, CA 94102

Vox: 415-824-7726 Fax: 415-520-5416 Email: gail@futureu.com

Gail Terry Grimes

Current Position	§ Chief Executive Officer (1997–present), FutureU, San Francisco, CA Research, Consultation, Training, and Publishing in Virtual Communication and E-Learning
Workplace Research and Data Analysis	§ National Aeronautics and Space Administration Astrobiology Institute Needs Assessment. Co-developed 32-question survey instrument, analyzed results, and prepared follow-up recommendations in collaboration with NASA client. Organized qualitative responses into a meaningful report. Co-presented findings. § California Pacific Medical Center Communications Evaluation. Part 1. Full responsibility for design, delivery and analysis of written survey of 5,000 physicians, employees, and board to assess and plan communications strategy at multi-campus health care, research, and post-graduate education institution. Wrote 200-page report with recommendations and summary. § California Pacific Medical Center Communications Evaluation. Part 2. Full responsibility for design, delivery, and analysis of telephone survey of 35 board members and senior executives to assess and plan public relations and communications strategy § Luther Burbank Center for the Arts. Feasibility study delivery and analysis for fund development program. § Walt Disney Independence Lake Development Project. Wrote the first independent analysis of the three-volume environmental impact report on Disney's proposed development of this pristine High Sierra property. Published five feature articles that were serialized in newspapers throughout Northern California, reportedly contributing to the cancellation of this massive project.
Web Book Authoring and Programming	§ Bargain Hunters' Guide to Building Your Course Web Site. Wrote this 50-page e-book in collaboration with FutureU CIO Claude Whitmyer. § Decision Makers' Planning Tool for Evaluation Course Management Software. Wrote and programmed (in HTML) this 125-page online workbook plus multiple checklists, forms, and spreadsheets for project planning. § Planning and Managing Online Library Access. Wrote and programmed (in HTML) this 34-module web book, with hundreds of hyperlinks, based on information taken from a report co-written with Christopher Mays, MLIS, of the San Francisco State University Library. § Implementing OASIS (Medicare Outcome and Assessment Information Set). Wrote and programmed (in HTML) this 21-lesson online tutorial for home care professionals in collaboration with Corridor Media.
Classroom Teaching	§ Conversion of Academic Courses for Online Delivery. Design and delivery of three-day workshop to 25 Interamerican University faculty members on the skills needed to convert educational courses for online delivery using the WebCT course management software. § Overcoming Challenges in the Development of a Technology-Mediated Curriculum. Co-design and delivery of three one-day workshops to 75 community college faculty members and IT professionals from the California Virtual Campus, a consortium of 107 community colleges. § Case Development for the Healthcare Community Benefit Program. Design and delivery of a 2-hour presentation to development professionals at a meeting of the Association for Healthcare Philanthropy on Community Benefit, Why it's a Must and Where to Start. § English Grammar, Syntax and Style. Design and delivery of a one-day workshop for the staff of The Kyle Foundation, a national charitable organization. § Non-Profit Marketing and Community Relations. Design and delivery of a half-day workshop for community leaders .
Creative Services for Non-Profit Communication and Development	Starting in the mid-1970s, Ms. Grimes provided creative writing and communications consulting services that have helped shape the future of major non-profit institutions throughout the United States and helped raise close to $1 billion for health care, medical research, education, and other causes. She has worked closely with voluntary board members and staff executives at dozens of non-profit organizations at the regional and national level. In her career she has interviewed more than 10,000 individual scientists, health professionals, academics, and executives. § Writing. Hundreds of case statements, direct mail letters, brochures, executive letters, press releases, feature articles. Dozens of annual reports, community benefit documents, grant proposals, newsletters. Also, corporate histories, implementation plans, mission statements, scripts, speeches. § Communications Consultation. Analysis, Strategic Planning, Writing Tutorials for Teams and Individuals. § Art Direction. For Print and Audio/Visual Media. § Board Development. Interviews, Training Manuals, Retreat Reports. § Special Events. Health fairs, facility tours, stage productions, publicity campaigns with multiple events and full press coverage.
Selected Clients (Non-Profit Sector)	§ Arts. City Center Ballet of San Jose, Marin Theater Company. § Education. California State University/Hayward; Cathedral School for Boys/San Francisco; National Judicial College; University of California/ Davis; Saint Mary's College of California; Santa Clara University. § Elder Care. Covenant Village/Turlock; Jewish Home for the Aged/San Francisco; Salem Lutheran Home/Oakland; UCSF/Mount Zion Center on Aging. § Health Care. California Pacific Medical Center/San Francisco, The Health Forum Division of the American Hospital Association, Saint Joseph Health System, ScrippsHealth, Swedish Medical Center/Seattle, UC Davis Health System, University of California/San Francisco. § Historic Preservation. Andrew Jackson's Hermitage/Nashville; Roosevelt Presidential Yacht Potomac; Vacaville Museum. § Human Services. Catholic Youth Organization/San Francisco; Clorox Foundation; Episcopal Diocese of California; Innvision/San Jose; The Kyle Foundation; Marin Education Fund; Motion Picture and Television Fund; St. Vincent's School for Boys/San Rafael. § Medical Research. American Gastroenterological Association; National Brain Tumor Foundation; Scripps Institutes of Medicine and Science. § Nature and Conservation Sierra Club; San Francisco SPCA; San Francisco Zoo.
Education	§ University of New Hampshire, BA, 1969. Also, graduate work in Education. § University of Nevada, Reno. Graduate work in Administration and Interpretation of Assessments, News Reporting. § Continuing Education. In Group Facilitation, Organizational Systems and Development, Change Management, Print Communications, Web Design and Development.